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FAQ

Answer:

Edits to an existing order can be made online only, up until 6pm the Sunday before. The only way to edit a lunch you’ve previously paid for is to first cancel it and then reorder. To cancel a meal, select the child from the drop down menu, then click on the date you would like to change on the calendar and click CANCEL. Days you’ve paid for are in green. Once you click CANCEL, the meal for that date is canceled. To select another meal for that day, simply click on the date on the calendar, select a meal and optional add-on item and click ADD TO CART. Once the meal is in your cart, the date on the calendar will turn yellow, however you must CHECK OUT! YOU MUST COMPLETE THE CHECKOUT PROCESS or your changes will not be saved. At check out, the credits from your cancelled meal will automatically be applied to your order.

Answer:

Any order less than $15.00 is subject to a .50 convenience fee. To avoid this charge, you can order multiple meals at a time. If you have more than one child, select meals for all before checking out. There's no need to check-out until you've selected meals for all your children.

Answer:

Online cancellations are accepted up until 6:00 AM. Cancellations are not accepted via phone or email. In the event school is closed by 6:00 AM due to inclement weather, all orders are automatically cancelled and a credit is applied to your account for use toward a future order.

Answer:

Click on MY ACCOUNT. Then click on CALENDARS. This allow for downloading and printing PDF of your orders in a calendar format or downloading to your personal calendar using the iCal function.

Answer:

Orders may be cancelled up until 6:00 AM the day of service. To cancel your order, log in to www.nofusslunch.com, and click "Cancel" in the main navigation, and then follow the instructions on the page. You will be asked to first select the child from the drop down menu, then click on the date you would like to change on the calendar and click CANCEL. Once you click CANCEL, the meal for that date is canceled. If you do not wish to select an alternate meal for that date, you can log out. A credit for the price of the meal you’ve cancelled is automatically applied to your account for use toward a future order.

Answer:

When you register and add an individual to the system, you will be asked to identify their allergies, by checking off one of the Top 9 allergens. Once you've completed the registration process, meals containing any of the allergens you've selected are disabled in the ordering dropdown menu. Please review our Allergy Disclaimer and order at your own risk.

Answer:

Click on Enroll Your School at the top of our home page, and fill out our super simple school sign up form. Upon submission, you'll receive a response from the No Fuss Lunch team with next steps.